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Terms and Conditions

Complete legal framework for our business relationship - Mirza Technology B.V. Version 2025

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Effective Date: September 19, 2025 | Version: 2025

1. Definitions

1. Definitions

1.1. Agreement

Agreement between Parties for purchase of the Products and/or the License agreement.

1.2. Billing period

Monthly recurring interval for which fees for the Services are invoiced and payable by User.

1.3. EULA

End User License Agreement.

1.4. Intellectual Property rights

All intellectual and industrial property rights, whether registered or unregistered, including but not limited to copyrights, moral rights, trademark, trade names, patents, utility models, domain names, know-how and trade secrets, database rights, and all other similar or equivalent rights.

1.5. Mirza

Mirza Technology B.V.

1.6. Own Content

Any content, material, data or database that User may use in relation to the Products and/or Services which are exclusively controlled by User.

1.7. Parties

Mirza and User.

1.8. Privacy Statement

The privacy statement of Mirza.

1.9. Product

Physical products, such as hardware, with or without pre-installed Software.

1.10. Services

Services consist of (access to) software, websites, operating systems and other related services, including all related or supporting activities and functionalities.

1.11. Software

Any computer program, application, or related component, including all updates, documentation, and associated materials, regardless of delivery method, usable only through an on-premise environment.

1.12. Terms and Conditions

These terms and conditions.

1.13. Third-Party/Parties

Individuals or entities not affiliated with or related to Mirza.

1.14. Third-Party Apps

Access products and services such as websites, content, materials, games, features, integrations or applications provided by independent Third Parties.

1.15. User

User of the Products and/or Services and/or purchaser of a voucher.

2. Applicability

2.1. These Terms and Conditions apply to all offers, quotations, Agreements and legal relationships between Mirza and User relating to the supply of Products and/or Services, unless expressly agreed otherwise in writing.

2.2. By placing an order, entering into an agreement, or otherwise making use of Mirza's Product and/or Services, User expressly acknowledges and accepts the applicability of these Terms and Conditions.

2.3. The applicability of any terms and conditions of User is expressly rejected.

2.4. In the event of any conflict between these Terms and Conditions and specific provisions agreed upon in writing, the specific provisions shall prevail, but all other provisions of these Terms and Conditions shall remain in full force and effect.

2.5. If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to apply in full. If any provision is found to be invalid or unenforceable, Parties shall promptly consult to replace it with a valid provision that reflects, as closely as possible, the original intent and purpose of the invalid or unenforceable provision.

3. Formation of agreement

3.1. By registering for the Service made available by Mirza, User agrees to enter into a license agreement under these Terms and Conditions and the EULA. The license agreement is deemed to be concluded at the moment User accepts Mirza's offer by means of confirmation for the Service.

3.2. Upon formation of the license agreement, Mirza grants User a license to access and use the Services in accordance with these Terms and Conditions and the EULA.

3.3. Upon acceptance of the offer by User, the Agreement for the purchase of the Product(s) is concluded and these Terms and Conditions apply on that Agreement.

3.4. User represents and warrants that they have attained the age of eighteen (18) years and possess the full legal capacity, right, and authority to enter into and be bound by the Agreement.

4. Liability

4.1. User acknowledges that the use of the Products and/or Services is entirely at their own risk.

4.2. Mirza shall not be liable for any damage, of any kind, arising from incorrect or incomplete information provided by or on behalf of User, including improper configuration or installation instructions. User shall be solely responsible for any damages resulting from failure to follow technical instructions, user documentation, service guidelines, or specific orders issued by Mirza, whether for hardware or software.

4.3. Mirza shall never be liable for any damage, directly or indirectly resulting from the use of the Products and/or Services by the User in violation of applicable laws and regulations, regardless of the nature of the violation or whether Mirza was aware of it.

4.4. Mirza shall not be liable for any damages arising from unauthorized, negligent, or improper use, installation, modification, or maintenance of the Products and/or Services, including use in combination with non-approved systems, components, or software environments.

4.5. User is solely responsible for acquiring all permits, network access, licenses, or third-party consent necessary for the installation and use of the Products and Services. Mirza is not liable for any damages arising from the failure to obtain such permissions or from any technical or legal incompatibility to the extent permitted by applicable mandatory law.

4.6. Mirza's liability, to the extent it exists notwithstanding the above, shall at all times be limited to, at Mirza's discretion:

  • (a) repairing or replacing the defective Product or Service component;
  • (b) supplying an update, patch, or workaround; or
  • (c) refund a proportionate amount of the purchase price or license fee paid by User.

4.7. In no event shall Mirza be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with the use of, or inability to use, the Products and/or Services, even if Mirza has been advised of the possibility of such damages.

5. Intellectual Property

5.1. All Intellectual Property Rights in and to the Products and Services, including all software, documentation, and materials provided by Mirza, are and shall remain the exclusive property of Mirza or its licensors. Nothing in the Agreement shall be construed as a transfer of any Intellectual Property Rights to User.

5.2. User is granted a limited, non-exclusive, non-transferable, and revocable license to use the Products and Services solely for their intended purpose and in accordance with these Terms and Conditions and the EULA. Any use of the Products or Services not expressly permitted by these terms is strictly prohibited.

5.3. User shall not, directly or indirectly, reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of the Products or Services, except to the extent that such a restriction is prohibited by applicable mandatory law.

6. Privacy and Data Protection

6.1. Mirza is committed to protecting the privacy of its users. The collection, use, and disclosure of personal data in connection with the Products and Services are governed by our Privacy Statement, which is incorporated by reference into these Terms and Conditions.

6.2. By using the Products and Services, User consents to the collection, processing, and use of their data in accordance with the Privacy Statement. User is encouraged to review the Privacy Statement carefully to understand how their personal information is handled.

7. Termination

7.1. Mirza may, at its sole discretion, suspend or terminate User's access to the Services, in whole or in part, without prior notice, if User breaches any material provision of these Terms and Conditions or the EULA.

7.2. Upon termination, all rights and licenses granted to User shall immediately cease, and User must promptly discontinue all use of the Services and destroy any copies of software or documentation in their possession or control.

8. Governing Law and Dispute Resolution

8.1. These Terms and Conditions and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Netherlands.

8.2. Any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, or the breach, termination, or invalidity thereof, shall be submitted to the exclusive jurisdiction of the competent courts of Amsterdam, the Netherlands.

9. Miscellaneous

9.1. Mirza reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting the revised version on our website. User's continued use of the Products or Services after such changes constitutes their acceptance of the new Terms and Conditions.

9.2. These Terms and Conditions, together with the EULA and Privacy Statement, constitute the entire agreement between Mirza and User and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, both written and oral.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Mirza Technology B.V.

Bijsterhuizen 1160-B, 6546 AS Nijmegen

The Netherlands

info@mirzatechnology.com

Mirza Technology B.V.

Bijsterhuizen 1160-B
6546 AS Nijmegen
The Netherlands
info@mirzatechnology.nl

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